Frequently Asked Questions
Your guide to a seamless luxury shopping experience at KHAS STORES.
What is the standard delivery time for orders?
Domestic orders are typically delivered within 3 to 5 business days, while international shipping may take 7 to 12 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for unworn items with original tags and packaging. Please note that sale items and customized products are generally non-returnable.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking number and a link to the courier's portal to monitor your shipment in real-time.
Do you offer international shipping?
Yes, KHAS STORES ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on the weight of the parcel and the destination country.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as Cash on Delivery (COD) for domestic orders within specific regions.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements with our chart to ensure the perfect fit for our various collections.